• 20/07/2023
  • 16:00 - 17:30 CEST

Launch Event: ‘Fairwork Cloudwork Ratings 2023’ report

On July 20, the Fairwork report: “Work in the Planetary Labour Market: Fairwork Cloudwork Ratings 2023” was released. The study evaluates and grades basic fairness standards in labor agreements on 15 web-based digital labour platforms according to the five Fairwork principles:
Fair pay, conditions, contracts, management, and representation.

This year’s scores show that platforms are still far from safeguarding the basic standards of fair work expressed in these five principles. The research has revealed the precarious conditions for workers active in microwork platforms that provide services such as data annotation and labelling, video scoring and model evaluation to artificial intelligence (AI) companies. While the run for AI deployments gets public hype and momentum, workers behind the design, building and testing of these technological solutions, unfortunately, still face enormous challenges and experience unfair working conditions.

The launch event explored the key findings of the report in more depth, highlighted the implications for workers and the digital economy, and discussed the way forward to achieve minimum standards for fair work in the platform-based labor market. Prof. Mark Graham, Director of Fairwork and the lead researcher of the report, Dr. Jonas Valente presented the key findings.


  • Dr Janine Berg, Senior Economist, International Labour Organization
  • Esther Gathigi-Kibugi, Country Director, DOT Kenya

The full report can be viewed here.

More Information